Unit rationale, description and aim

Teachers, especially those new to the profession, consistently perceive classroom management as a serious challenge. Dealing with students who demonstrate challenging and confronting behaviour is a major cause of teacher stress, burnout, job dissatisfaction. In addition, many teachers feel their training in classroom management is lacking particularly in their preparedness for responding appropriately to students who may be unpredictable, unco-operative and potentially violent.

This microcredential builds on the participant’s existing knowledge and skills in managing potentially stressful and confronting classroom behaviours that were explored in the prerequisite microcredential, UNMC501Managing Confronting Behaviour in Educational Settings. Through this microcredential participants will examine the philosophies and practical strategies for:

  • the short-term de-escalation of potentially critical incidents involving challenging and confronting behaviour in classrooms or other educational settings and,
  • long-term approaches for engaging students who regularly display challenging behaviour in classrooms or other educational settings.


This unit will provide opportunities for participants to apply and practice their knowledge and skills in the areas listed above through the examination of scenarios that involve confronting and challenging behaviour.

The aim of this microcredential is to build the participant’s skills and self-efficacy for managing potentially stressful and confronting classroom environments and individual students.

2025 5

Campus offering

No unit offerings are currently available for this unit

Prerequisites

UNMC501 Managing Confronting Behaviours in Educational Settings

Learning outcomes

To successfully complete this unit you will be able to demonstrate you have achieved the learning outcomes (LO) detailed in the below table.

Each outcome is informed by a number of graduate capabilities (GC) to ensure your work in this, and every unit, is part of a larger goal of graduating from ACU with the attributes of insight, empathy, imagination and impact.

Explore the graduate capabilities.

Critically analyse strategies for engaging student...

Learning Outcome 01

Critically analyse strategies for engaging students who regularly display challenging behaviours.

Apply and critically appraise a range of philosoph...

Learning Outcome 02

Apply and critically appraise a range of philosophies and strategies that support the de-escalation of potentially critical incidents that are responsive to student well-being and safety.

Content

Topics will include:

  • Critical incidents in classroom/school contexts.
  • Philosophies and practical strategies for the short-term de-escalation of potentially critical incidents.
  • Philosophies and practical strategies for engaging learners who regularly display unproductive, unco-operative and challenging behaviour in classroom settings (including trauma-informed pedagogical theories and practices).
  • Networks of support and collaboration to manage challenging and confronting behaviour.
  • Communication strategies following a critical incident.
  • Self-care and managing personal safety.
  • Teacher wellbeing and mental health.

Assessment strategy and rationale

The purpose of this microcredential is to build the participant’s skills and self-efficacy for managing potentially stressful and confronting behaviour and classroom environments. A blend of formative and summative assessment will be used build the participant’s self-efficacy for managing potentially stressful and confronting classroom environments and individual students who may be unpredictable, unco-operative and potentially violent.


Overview of assessments

Assessment Task 1 Option 1: Application/reflectio...

Assessment Task 1

Option 1: Application/reflection via current context.

Apply strategies in response to a student who regularly demonstrated challenging and/or confronting behaviour in your current educational setting.


Provide a short description of the context and behavioural issues being addressed. Then reflect on the effectiveness of the applied strategies and follow-up actions, appraising student responses including student and staff well-being and safety.                                                                  

Option 2: Application/reflection via scenario.

You will be provided with a scenario that involves a student who regularly demonstrates challenging and/or confronting behaviour in an educational setting. Provide a response to this scenario that includes:

  • A short description of the context and behavioural issues being addressed;
  • An explanation of proposed strategies that could be adopted to respond to the demonstrated behaviour;
  • A reflective analysis of the potential effectiveness including student and staff well-being and safety.                                                                             


 Expected workload: approximately 1250 words.

Weighting

50%

Learning Outcomes LO1, LO2

Assessment Task 2  Part A Working in a simulated ...

Assessment Task 2

 Part A

Working in a simulated environment, you will be presented with a student who is exhibiting some form of challenging behaviour. You need to interact with the student to resolve the situation. (5-10 mins).

Part B

Provide a summary of the simulated experience, including the context and nature of the misbehaviour, the student involved and the strategies you applied.  


Provide a critically reflective appraisal of your applied strategies and their effectiveness in de-escalating the incident.


A reflective analysis of the potential effectiveness of the applied strategies and follow-up actions, appraising potential student responses including student and staff well-being and safety.  


You will be provided with a scenario that involves a potential critical incident. Critically appraise two approaches that could be deployed in the context of the scenario to support the positive management of the situation. 

  

Expected workload: approximately 1250 words.

Weighting

50%

Learning Outcomes LO1, LO2

Learning and teaching strategy and rationale

This microcredential will be delivered online through a blend of synchronous and asynchronous learning activities. The unit’s purpose is to build the participant’s skills and self-efficacy for managing potentially stressful and confronting situations.

ACU uses a constructivist model of learning that recognises that participants assimilate new knowledge with their individually distinct pre-existing understandings and then can apply this new learning to tasks and problems to demonstrate competence. The learning and teaching strategy adopted in this unit reflects the constructivist model by encouraging participants to adopt a reflective approach that involves the critical analysis of their existing understandings and preferences in relation to the content of the unit. Active participation in the learning process will be encouraged through self-directed and problem-based learning experiences and scenarios. Participants will be encouraged to consider how the theories and strategies encountered in this unit might be assimilated with their existing practices and contexts in ways that lead to greater confidence for managing potentially stressful and confronting situations.

Teaching and learning approaches may include:

  • Asynchronous online activities
  • Reading materials – includes both directed reading for the unit as well as self-directed study materials
  • Forums and discussion boards
  • Recorded mini-lectures, presentations or podcasts
  • Analysis of critical incidents
  • Synchronous online activities
  • Seminars – which include analysis of critical incidents, student-led discussions, role play
  • Simulated critical incidents and interactions with students
  • Collaborative and co-operative learning opportunities.


This is a 5-credit point unit and has been designed to ensure that the time needed to complete the required volume of learning to the requisite standard is approximately 75 hours in total across the semester. To achieve a passing standard in this unit, students will find it helpful to engage in the full range of learning activities and assessments utilised in this unit.

Representative texts and references

Representative texts and references

Charles, C. M. (2014). Building classroom discipline (11th ed.). Pearson.

Grenny, J. (2021). Crucial conversations: Tools for talking with stakes are high (3rd ed.). McGraw-Hill.

Porter, L. (2014). A comprehensive guide to classroom management. Taylor & Francis.

Rogers, W. A. (2015). Classroom behaviour: A practical guide to effective teaching, behaviour management and colleague support (4th ed.). Sage.

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