Unit rationale, description and aim
Fundamental to Social Work is the need to understand organisational contexts in which professional practice takes place. This unit will develop students' abiilty to analyse organisational contexts in which their professional practice takes place. The nature, processes and impact of organisational change on service delivery and management is critically analysed. Emphasis will also be given to the role of information technology in contemporary social work practice. Students will be encouraged to draw on their experiences of working in organisations, in particular the agencies in which they have undertaken their field placement. This unit aims to develop students' understanding of how organisations deliver services, and to explore how they will approach working collaboratively with colleagues from a range of professional backgrounds and disciplines.
Learning outcomes
To successfully complete this unit you will be able to demonstrate you have achieved the learning outcomes (LO) detailed in the below table.
Each outcome is informed by a number of graduate capabilities (GC) to ensure your work in this, and every unit, is part of a larger goal of graduating from ACU with the attributes of insight, empathy, imagination and impact.
Explore the graduate capabilities.
Integrate relevant organisational theories in anal...
Learning Outcome 01
Critique the impact of organisational change on so...
Learning Outcome 02
Demonstrate skills of collaborative practice in wo...
Learning Outcome 03
Analyse the organisational construction of social ...
Learning Outcome 04
Evaluate the impact of various organisational cult...
Learning Outcome 05
Critically reflect on the interface between social...
Learning Outcome 06
Content
Topics will include:
Introduction to Organisational Practice
- Understanding organisations
- Organisational construction of social work practice
- Collaborative practice
- Interdisciplinary practice
Organisational Cultures
- Organisational structures
- Defining organisational culture
- Influence on social work practices
- Leadership and management styles;
- Teams and team building
o parallel teams
o consultative teams
o collaborative teams
o co-ordinated teams
o multi-disciplinary teams
o interdisciplinary teams
o integrated teams
Organisational Change
- Change theories
o Bureaucracy, managerial, technocratic theories
o Systems and functionalist theories
o Culture and communication theories
o Human relations theory
o Critical theories
o Postmodern theories
- Change processes
- Change and resistance in organisations
- Organisational change models
- Social workers as “change managers‟ and facilitators of change
- Responding to client/service user and community need
- Information technology
Planning and Strategic Development
- Strategic planning
- Goal setting
Human Relations
- HR issues and workplace bullying
The Role of the Social Worker in Human Service Organisations
- Challenges to workers
- Organisational analysis against principles of
o efficiency
o effectiveness
o evaluation,
o excellence
- Maintaining professional identity
- Working collaboratively in multidisciplinary teams
- Working collaboratively with consumers in service development
- Working collaboratively with a range of government and non-government services
Assessment strategy and rationale
Three assessment approaches are utilised in this unit. The first, a group assignment requires students in small groups to undertake an interview with a social worker and one of their interdisciplinary colleagues in a social welfare agency. The aim is to explore the nature of collaborative and interdisciplinary practices. Students will report their findings to the class.
Responding to a case study, the second assessment requires students to write a report that identifies gaps in social work service delivery impacting on a social problem or population group. In preparing the report students need to apply an understanding of organizational processes, structures and practices in a specific social work context. The third assessment task is an essay that requires students to demonstrate an understanding of the key concepts covered over the course of the unit, and critically analyse the role of the social worker in organisations.
Overview of assessments
Group presentation: Presentation of interdiscipli...
Group presentation: Presentation of interdisciplinary and collaborative social work practices in a social welfare organisation
30%
Case study assignment: Advocacy report that ident...
Case study assignment: Advocacy report that identifies and addresses an organisational gap in social work delivery
30%
Conceptual Essay: The role of the social worker i...
Conceptual Essay: The role of the social worker in human service organisations
40%
Learning and teaching strategy and rationale
Teaching and learning strategies for this unit will include lectures, small group discussions, and/or Canvas online activities. A number of complex, organisational case studies will be presented to students to give them the opportunity to explore a range of approaches to working effectively in organisations and engaging effectively with colleagues. In order to benefit from interactive learning activities and to achieve learning outcome 3, which requires the demonstration skills of collaborative practice, a minimum tutorial attendance of 80% is required in this unit.
AASW Practice Standards
This Unit has been mapped to the ACU Graduate Attributes and the ASWEAS Profession-Specific Graduate Attributes. The following table sets out the broad relationship between the Learning Outcomes, Graduate Attributes and the ASWEAS Profession-Specific Graduate Attributes provided in the Australian Social Work Education and Accreditation Standards: https://www.aasw.asn.au/document/item/13565
ASWEAS Profession-Specific Graduate Attributes
This Unit has been mapped to the ACU Graduate Attributes and the ASWEAS Profession-Specific Graduate Attributes. The following table sets out the broad relationship between the Learning Outcomes, Graduate Attributes and the ASWEAS Profession-Specific Graduate Attributes provided in the Australian Social Work Education and Accreditation Standards: https://www.aasw.asn.au/document/item/13565