Unit rationale, description and aim
Enterprise business processes must be lean, customer-focussed, and aligned with business strategies to meet the commercial and ethical demands of today’s competitive global marketplace. Business Process Management (BPM) includes the concepts, methods, and techniques that support the design, analysis, improvement, management, and configuration of business processes that deliver lean and customer focused business processes. In this unit students will learn the BPM concepts and the ways in which business processes can be analysed, redesigned, improved thus ensuring that they are meeting the needs of customers and other stakeholders. This unit further develops students’ practical skills in modelling business processes, analysing business process efficiency and designing improved business processes using the BPM software tools and industry standards in real-world situations.
The primary aim of this unit is to provide students with knowledge of business process modelling, and enable them to apply BPM tools and techniques to improve process efficiency and quality in terms of not only profitability of the firm but also enhancing participation and subsidiarity of workers and other relevant stakeholders, which contribute to the common good.
Campus offering
No unit offerings are currently available for this unit.Learning outcomes
To successfully complete this unit you will be able to demonstrate you have achieved the learning outcomes (LO) detailed in the below table.
Each outcome is informed by a number of graduate capabilities (GC) to ensure your work in this, and every unit, is part of a larger goal of graduating from ACU with the attributes of insight, empathy, imagination and impact.
Explore the graduate capabilities.
Explain the purpose, function, tools and methods o...
Learning Outcome 01
Analyse existing business processes by working eff...
Learning Outcome 02
Design new business process models using relevant ...
Learning Outcome 03
Evaluate the performance of business processes and...
Learning Outcome 04
Apply ethical principles (such as participation an...
Learning Outcome 05
Content
Topics will include:
- introduction to business process modelling
- analysis of existing business processes
- process identification
- Process modelling
- process narratives
- process breakdown model
- Business Process Modelling Notation (BPMN)
- mapping business rules to processes
- business process modelling tools
- qualitative process analysis
- Quantitative Process Analysis
- Process improvement and redesign principles working collaboratively in the business process modelling context
- Ethical and environmental issues in business process modeling
Assessment strategy and rationale
A range of assessment procedures will be used to meet the unit learning outcomes and develop graduate attributes consistent with University assessment requirements. Such procedures may include, but are not limited to: essays, reports, examinations, student presentations or case studies.
The assessment strategy for this unit is based on the need to determine authentic student achievement of the learning outcomes. In accordance with professional accreditation requirements, the short answer test provides assurance that students have understood the terms and basic concepts of this unit by applying them to a case study. The first assessment also requires students to demonstrate the Catholic Social Teaching principle of global solidarity: people are dependent on one another and have a responsibility to ensure that all persons have the opportunity to better their lives. The second assessment provides students with an opportunity to engage in critical thinking and analysis of a case study. The third assessment is a problem-solving activity involving the design and assessment a business process model for a case study.
Overview of assessments
Assessment Task 1: Mid-semester Test This assess...
Assessment Task 1: Mid-semester Test
This assessment task consists of a 1 hour online test consisting of short-answer questions. This task requires students to apply key terms and concepts to a business process modelling case study. It requires students to demonstrate the advantage of building business processes that promote participation and subsidiarity.
Submission Type: Individual
Assessment Method: Online Quiz
Artefact: Print out of quiz responses
25%
Assessment Task 2: Business Process Modelling Gro...
Assessment Task 2: Business Process Modelling Group Report
This assessment task consists of 2000-word written report. This task requires students to work e both autonomously and collaboratively in applying theoretical knowledge and making use of appropriate tools and techniques to understand and model business processes. Beyond assessing students’ knowledge on process modelling through the product of their group work (the developed report), this assessment is to improve students’ teamwork (using an automation system supporting self and peer assessment), and provide them with feedback on their application of relevant concepts and techniques, and peer feedback on their teamwork skills.
Submission Type: Group
Assessment Method: Report
Artefact: Written report
30%
Assessment Task 3: Business Process Modelling Pro...
Assessment Task 3: Business Process Modelling Project
This assessment task consists of a report detailing BPM Diagrams for various real-world case study/ scenarios. This task requires students to apply their theoretical knowledge and make use of appropriate learning resources, tools and techniques for developing improved business process solutions that promotes participation and subsidiarity. The main task in this project involves the design of business process models based on various documented challenges, requiring students to draw on their ability to analyse, synthesise and evaluate.
To ensure academic integrity student are required to present their work and answer questions about the work they have handed in person or via an online video conferencing tool.
Submission Type: Individual
Assessment Method: BPM Report
Artefact: Report
45%
Learning and teaching strategy and rationale
The standard mode of delivery for this unit is multi-mode over a twelve-week semester or equivalent study period. However, the unit may also be offered in online and intensive modes according to University and student requirements.
Students should anticipate undertaking 150 hours of study for this unit, including any class attendance that may be required, readings, online forum participation and assessment preparation.
Students will have access to all primary learning materials online through Canvas, along with formative and summative assessments, all of which will be available online, so as to provide a learning experience beyond the classroom. While there are no formal classroom lectures for this unit, students will be required to attend weekly two-hour tutorials, which may include specific tasks related to achievement of the unit learning outcomes.