Closure of North Sydney medical centre.
Unfortunately, the North Sydney medical centre is no longer in operation, and is unable to continue providing care to Sydney ACU students, staff and the local community.
Health Records can be accessed by request via one of the below avenues:
Transfer to another clinic
Your GP can request your records to be transferred to another clinic by emailing, or faxing a medical records request form with your signed consent. The transfer will either be via encrypted email, fax or post, depending on how your new GP requests the information. You can contact your new GP to request the transfer, and they will reach out to us to make the request.
Transfer to yourself
You can request a PDF copy of your file to be sent to you directly via registered post or encrypted email, by emailing the centre requesting your file to be transferred to the email address listed in your file. If you do not have access to the email address listed on your file, or one isn't recorded, you will need to provide an image of personal identification in your email request.
For further information regarding file transfers please call the clinic prior to 30/9/24. From 1/10/24 please email the clinic for more information as phones will no longer be in operation.
Other Health Services in the local area:
In the event of an emergency or life-threatening situation, please call triple zero (000), or present to your closest emergency department. The closest public hospital emergency department is located at the Royal North Shore Hospital, Reserve Rd, St Leonards NSW 2065.
For urgent help and first aid whilst on campus please use the SafeZone app, or call security for assistance on 1300 729 452.
For Urgent Care off campus, the closest Urgent Care clinic is located at:
Ryde Medicare Urgent Care Clinic, MM17C, Level 1, Top Ryde Corner Devlin and Blaxland Road Ryde NSW 2112. You can call for more information here (02) 8878 3988.
For non-urgent advice please call Health Direct 1800 022 222.
An after hours home doctor service is available by calling 13 74 25 (13 SICK).
There are many local medical centres within walking distance with the 3 closest options listed below.
Qualitas Medical Practice
Shop 2, 51 Berry St, North Sydney
02 9922 3022
North Sydney General Practice
Shop 1, 245 Pacific Hwy, North Sydney
02 9009 7715
North Sydney Family Doctors
Greenwood Plaza, Shop C12B/90 Pacific Hwy, North Sydney
02 8313 0680
For OSHC insurance holders you can access the closest OSHC providing clinic to either the campus or your residence by searching using your insurance provider finder tool:
We apologize for any inconvenience caused and thank you for your support of this service since its opening in 2021.
Ph: 02 9465 9595
Fax: 02 9966 1982
Email: medicalcentrensy@acu.edu.au
We're available 9am–5pm AEDT,
Monday to Friday
If you’ve got a question, our AskACU team has you covered. You can search FAQs, text us, email, live chat, call – whatever works for you.